Commercial guide by the Fat Killer Plus store · Updated 20 October 2026
An incorrect quantity or address is easier to resolve when reported promptly, but an order change is not complete until the store confirms it. Contact the seller using the existing order reference rather than creating a second purchase. Availability of cancellation depends on the order’s current stage and applicable terms.
Send one clear request
State the order number, the exact field to change and the corrected value. For a cancellation, ask whether dispatch has started and whether the request can still be accepted. Avoid sending several inconsistent instructions through different channels.
Check payment and price consequences
Changing from one pack to another can alter the amount due or require a refund of a difference. Ask the store for the updated invoice and payment instructions. Do not transfer an additional amount to an unverified account based only on an informal message.
If the parcel has already left
Ask whether the carrier can correct the delivery details or whether the returns process is required. A cancellation request is not proof that the parcel has been intercepted. Keep the written response, revised order details and any refund reference.
Your next step
Review current options and information on the 20-capsule product page or 40-capsule product page. If an order question remains, contact the store before payment. Use the current checkout price and terms. Purchase quantity does not determine dosage, and no specific weight-loss result is guaranteed.