Commercial guide by the Fat Killer Plus store · Updated 20 October 2026
A store order number identifies your purchase; a carrier tracking number identifies a shipment. They may not be issued at the same time. Knowing which number you have prevents confusion when checking whether a parcel has been packed, handed to a carrier or delivered.
Use a verified carrier link
Open the tracking link provided in the store’s dispatch message, or navigate to the named carrier’s official website. Match the tracking number and destination. Be cautious with unexpected messages asking for a small fee through a different domain; contact the store through its own contact page if unsure.
Read the event, not just the headline
Label created does not necessarily mean the carrier has collected the parcel. In transit does not mean out for delivery. A customs or address exception needs clarification from the carrier or seller. Record the last event, date and location before contacting support.
Ask a precise support question
Provide the order number, tracking number and last visible event, and ask what action is needed from you. Do not post a tracking screenshot containing your full address publicly. If tracking says delivered but you have not received it, ask for delivery details before making another purchase.
Your next step
Review current options and information on the 20-capsule product page or 40-capsule product page. If an order question remains, contact the store before payment. Use the current checkout price and terms. Purchase quantity does not determine dosage, and no specific weight-loss result is guaranteed.